1. About us
This website, ultimate-indonesian-yachts.com, is operated by Ultimate Yachts (UK) Ltd, trading as Ultimate Indonesian Yachts (“UIY”, “we”, “us” or “our”). We are a private limited company registered in England and Wales under company number 09489786, with our registered office at Castlebrook House, Castlebrook, Compton Dundon, Somerton, England, TA11 6PR. Our VAT registration number is 272065807.
You can contact us at [email protected] or through ultimate-indonesian-yachts.com/contact.
2. These terms
These terms apply to your use of this website and to the services we provide when we arrange a yacht charter for you. Please read them before you use the website or ask us to arrange a charter.
If you contact us or make a booking on behalf of a group, a company or anyone else, you confirm that you have their authority to do so, and you agree to make these terms known to everyone in your party.
3. What we do, and what we don’t
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.
4. Your charter contract
The contract for your charter is made directly between you and the Operator, and is set out in the Operator’s own charter agreement (the “Charter Agreement”). We are not a party to the Charter Agreement and we do not sign it.
We send you the Charter Agreement together with our invoice, so that you have it before you make any payment. Please read it carefully before paying. Your charter is confirmed in accordance with the terms of the Charter Agreement.
The Charter Agreement governs the charter itself. This includes the rate and what it covers, the payment schedule, cancellation and refunds, changes to dates or routes, conduct and safety on board, and what happens if the charter is affected by weather or other events outside anyone’s control. The Charter Agreement may be governed by a different law from these terms. If the Charter Agreement and these terms deal with the same matter relating to the charter, the Charter Agreement takes precedence.
5. Payments
Depending on the Operator, you will pay either the Operator directly or us, as shown on your invoice. Where you pay us, we receive your payment as agent for the Operator and pass it to the Operator in line with the Charter Agreement, and your payment to us is treated as a payment to the Operator.
Where required by law, or by our bank or payment providers, we may ask for proof of identity before accepting a booking or payment.
6. What we are responsible for
We are responsible for providing our own services with reasonable care and skill. In practice, that means:
- giving you honest advice based on the information available to us;
- passing your requirements and requests to the Operator accurately and promptly; and
- passing on to you the information the Operator provides.
If something is not right during your charter, please tell the captain or cruise director straight away, so it can be put right on board, and let us know as well. Although the Operator is responsible for the charter, we will take your concerns up with them and do what we reasonably can to help.
7. What we are not responsible for
As we do not operate the yachts, the Operator alone is responsible for the charter and for everything provided under the Charter Agreement. This includes:
- the yacht’s seaworthiness, condition, licences, permits, insurance and safety equipment;
- the conduct, qualifications and competence of the captain and crew;
- navigation, routing and safety decisions made on board;
- food, drink and accommodation aboard;
- diving, water sports, excursions, transfers and any other activities provided by or through the Operator; and
- any refund, compensation or credit due to you under the Charter Agreement.
We are not liable for any loss, damage, injury, illness, delay, expense or disappointment caused by the acts or omissions of the Operator, its crew or its subcontractors, or of any other third party such as airlines, hotels or transfer companies.
8. Limits on our liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law. If you are a consumer, nothing in these terms affects your statutory rights.
Subject to the paragraph above:
- we are not liable for any loss that was not reasonably foreseeable at the time you asked us to arrange your charter;
- we are not liable for business losses, including loss of profit, revenue, contracts or opportunity; and
- our total liability to you in connection with our services is limited to the commission we received from the Operator in connection with your charter.
9. Information on this website
Yacht descriptions, specifications, layouts, photographs, video and crew details are based on information supplied by Operators. We take care over what we publish, but yachts are refitted, crews change and equipment is updated, so we cannot guarantee that every detail is current. If a particular feature matters to your decision, please ask us to confirm it with the Operator before you book.
Rates shown on this website are indicative. What each rate includes and excludes is listed on this website. The rate that applies to your charter is the one set out in the Charter Agreement and your invoice.
Itineraries on this website and in our proposals are sample routes. On every charter, the captain decides the route according to weather, sea conditions, safety, national park and government regulations, and local circumstances, and it may change before or during your charter.
10. Travel documents, insurance and health
You are responsible for making sure that everyone in your party holds a valid passport, any visa or entry permit required for Indonesia, and meets any health or vaccination requirements for travel.
Personal travel insurance is strongly advised, including cover for cancellation, medical treatment and evacuation. Dive insurance is required for anyone diving. Many of the regions we cover are remote, and medical facilities may be a considerable distance away.
Please tell us about any medical, mobility or dietary requirements in your party before you book, so that we can ask the Operator to confirm whether they can be accommodated. Diving is subject to the Operator’s requirements, including certification and the dive guide’s assessment on board.
11. Proposals and itineraries we prepare for you
Proposals, itineraries, guest packs and other documents we prepare for you are confidential, and are provided for your own use in planning a charter with us. They remain our property. Please do not share them with other charter agents, brokers or Operators, or publish them.
12. Intellectual property
The content of this website and of the materials we send you, including text, itineraries, photographs, video, maps, graphics and design, is owned by us or licensed to us by Operators, photographers and other rights holders. “Ultimate Indonesian Yachts” and our logo are our trade marks.
You may view and print pages from this website for your own personal, non-commercial use. You may not copy, reproduce, adapt, republish or distribute any of this content, in whole or in part, or remove or replace our name or branding on it, without our prior written permission.
13. A note to other charter agents, brokers and operators
This section applies to any business that arranges, markets or operates yacht charters or other travel, and to anyone acting on its behalf.
Our written itineraries, proposals, yacht and destination descriptions, journal articles, photography, video and document design are our original work, developed through planning charters in Indonesia since 2012. Without our written permission, you may not:
- copy, adapt or reproduce any of this material, in whole or in part;
- present any of it as your own, including by replacing our name and branding with yours;
- copy content from this website by automated means; or
- use the name Ultimate Indonesian Yachts, or anything confusingly similar, in a way that suggests a connection with us, including in online advertising.
Proposals and itineraries we prepare for clients are confidential. If one reaches you, it has been shared without our permission.
We keep dated records of our work. Where our material is used without permission, we will act, including by requesting its removal from websites and platforms and by pursuing claims for infringement.
14. Using this website
You agree not to use this website for any unlawful purpose and not to interfere with its operation or security. We may change, suspend or withdraw any part of the website at any time, and we do not guarantee that it will always be available or free of errors.
15. Links to other websites
This website may link to websites run by others, including Operators. We have no control over those websites and are not responsible for their content, availability or privacy practices. A link does not mean we endorse the website or its owner.
16. Your personal information
We handle your personal information in line with our Privacy Policy, available at ultimate-indonesian-yachts.com/privacy-policy. To arrange a charter, we need to share relevant details about you and your party with the Operator.
17. Events outside our control
We are not responsible for any failure or delay in providing our own services that is caused by events beyond our reasonable control, such as severe weather, natural disasters, epidemics, government action, industrial action or failure of communications networks. How such events affect the charter itself is governed by the Charter Agreement.
18. Complaints
If you are unhappy with our service, please contact us at [email protected] and we will look into it and respond. If your complaint concerns the charter itself, we will raise it with the Operator on your behalf.
19. Changes to these terms
We may update these terms from time to time, and the date at the top of this page shows when they were last changed. The version in force when you ask us to arrange your charter applies to that charter.
20. General
If any part of these terms is found to be invalid or unenforceable, the rest will continue to apply. If we do not enforce any right straight away, we have not given it up. No one other than you and us has any right to enforce these terms.
21. Governing law and jurisdiction
These terms, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts. If you are a consumer living in another country, nothing in these terms removes the protection you have under the mandatory laws of that country.
This document was last updated on September 12, 2026.
